Refund Policy

Due to the nature of our product containing food ingredients, we are unable to accept returns unless the items are defective or damaged upon receipt. To be eligible for a return, the product’s seal must remain unbroken and intact. All returns and refund requests must be pre-approved by our company prior to shipping the item back. Refunds are granted within 30 days from the day of delivery.

If you believe your item qualifies for a return, please contact us via email at info@selvatics.us with the subject line “Return Request.” Once your request is approved, your return will be free of charge and we will provide further instructions on how to proceed.

Please allow up to 24 to 48 hours for a response, Monday-Friday. Requests received on weekends or holidays will be handled on the next business day.

Thank you for your understanding.